YES, please pre-purchase your tickets online to guarantee entry. We have reduced our capacity and are controlling guest numbers to allow for physical distancing in ride queues, on rides, at food and beverage outlets and other facilities throughout the Park.
You’ll be able to book your tickets in line with the dates that have been released and displayed in the calendar on the website. This will be updated and extended over time as conditions change and improve.
Tickets can be booked online by clicking on the link below. You will receive a confirmation email with a link to your electronic ticket(s) that have a barcode which must be presented at the Ticket Box, either printed or on mobile device.
Tickets will be subject to the day’s availability so to avoid disappointment, please purchase them online. An online booking fee of AUD$1.55 per ticket will be charged where applicable. This fee is notified prior to purchase throughout the checkout process.
Yes, carers holding a valid Companion Card or We Care Card can enter the Park for free when accompanying another individual with a full priced ticket. The full priced ticket should be purchased online in advance. When you and your carer arrive at the Ticket Box, the carer will be provided with their ticket after presenting their Companion Card or We Care Card
We understand that, for many reasons, sometimes plans change. Should you wish to change the date of your ticket all you need to do is fill out – Change Ticket Date form under Home page header menu, help and click ‘SUBMIT’. Please allow up to 48 hours for processing. You will receive updated tickets in your email Inbox. (Please check SPAM’ folder if you cannot find them). Also, note that the new date ticket is subject to availability and if tickets are sold out on that date, we will let you know so you can select an alternate date.
Sorry, we do not offer refunds for tickets purchased, however, you may change the date subject to availability. To initiate a date change please click the link here and fill out the date change request form with your order number and requested date – please allow 2 business days for us to facilitate your change.
Full Ticket Terms and Conditions of Purchase and Entry are available here. When you purchase an online ticket, you accept these Terms and Conditions as part of the purchase process.
No. As we are managing visitor numbers and overall Park capacity, if a guest chooses to leave the Park, they may not return on that day.
Some rides may not be available due to physical distancing requirements or planned maintenance. Any ride cancellations will be displayed at our Ticket Box on entry.
All our rides have height, physical and medical restrictions. These restrictions are in place to maximise your enjoyment and keep you safe. Do not ride if you have heart problems, high blood pressure, back or neck injuries, casts, moon boots or injured bones, or if you have had recent surgery or are pregnant. View Ride Safety guidance and restrictions
We recommend you don’t bring valuables to the Park as you cannot take loose items, use cameras or mobile phones on rides. There are some security lockers available for hire by the hour or for a full day, however we encourage guests to leave large bags and items at home. Lockers are $10 or $15 for the day and take card only. They are located near the Twin Dragon ride and next to the Scenic Railway.
If it rains the fun will go on! However, some rides may close due to weather conditions. Guests accept the risk that weather they consider unsatisfactory may occur during the session for which they have purchased tickets.
We have PayPass and EFTPOS facilities at the Ticket Box that can be used to purchase tickets to enter Luna Park. In addition, we also have PayPass and EFTPOS facilities at most cashiers throughout the Park, as well as an ATM onsite for cash withdrawals. Most credit and EFTPOS cards are accepted (except DINERS).
There is wheelchair access to the grounds of Luna Park. We also have wheelchair access toilets available. Guests in wheelchairs are permitted to ride on all attractions at Luna Park except the Scenic Railway. However, various health and safety requirements do apply to wheelchair guests so it’s always best to check with staff before your visit.
Luna Park is very easily accessible by train and tram.
The closest train station to Luna Park is Balaclava station. Luna Park is a short walk from this station.
Two main trams travel to Luna Park, the number 16 and 96 St Kilda. These can be boarded from major city train stations Flinders Street and Southern Cross.
Visit the PT Victoria website to start planning your trip today, from trains to buses and trams! PT Victoria will show you how to visit Luna Park in the easiest and quickest way.
Luna Park is only open weekends, public holidays and school holidays throughout the year. For full operating hours including school holidays click here.
There’s plenty of council metered parking around Luna Park. All day metered parking currently costs $13.20 for the day (subject to change) as is situated on Shakespeare Grove.
Total area: 11,739.87 m² (126,366.96 ft²)
Total circumference: 474.65 m (1,557.26 ft)
Yes, you can wear thongs on our rides. It’s up to you to keep them on your feet though!
All of Luna Park’s rides are very safe. All rides are constantly tested and maintained and all rides have active safety features to secure you while you are on the ride.
There are several rides available for children under 100cm in height. On some of these rides, children must be accompanied by a ticket holding adult. Check out our rides here https://lunapark.com.au/rides-attractions/
We do not allow any loose articles onto our rides. You may leave these belongings unattended near the ride area at your own risk.
For personal security, we recommend hiring a locker. Small lockers are available for $6-$10 depending of the length of hire and large lockers are available for $9 – $15.
Rain: While it is raining the Scenic Railway will close, and some other rides may also be affected. If the weather improves and the rain stops, rides will reopen when safe. Many of our rides can run in the rain so bring a rain jacket!
Extreme Stormy Weather: If the weather is particularly miserable (we all know how Melbourne can be sometimes!) Luna Park may close earlier than advertised on our website, but we always prepare to open. We’ll do our best to stay open for as long as possible. The Scenic Railway does not run in the rain.
Extreme Hot Weather: If the weather is very hot, the rides in direct sun light may become too hot to sit on. Luna Park may close some rides for a short period of time to cool down.
High and strong winds: This affects our taller rides and can result in closures until the winds subside. Debris can be carried high and a possible danger to our guest.
Ride Maintenance: To keep our rides performing at their best, our rides are subject to periods of routine maintenance.