About Your Tickets
- Can I use my Gift Card to buy a ticket?
- Can I use my valid undated pre-purchased ticket to get into Luna Park?
- Do I need a ticket to visit or can I just decide on the day?
- Do I need to book before coming to Luna Park?
Annual Pass
- How do I use my Annual Pass to book tickets online?
- Where can I purchase tickets?
- Can I use my Annual Pass to join a Kids Party?
- If I buy a new Annual Pass online on a sold out day, can I enter the park?
General
- Do I need a ticket to visit or can I just decide on the day?
- How far in advance can I book tickets?
- Where can I purchase tickets?
- Can I still visit with a carer?
Kids' Birthday Parties
- Where do I go when I arrive at Luna Park?
- When should I arrive for Kids’ Birthday Parties?
- Will Luna Park Supervise during the Kids’ Birthday Parties?
- How many people does the Party Tram at Luna Park hold?
Lost Property
- How long does it take to receive a response?
- Will I be contacted if my item is found?
- What if I don’t hear back?
- How long are lost items kept?
Luna Flex
- What is Luna Flex?
- How do I add Luna Flex to a booking?
- How do I change the date of my ticket once Luna Flex has been purchased?
- What are the benefits of purchasing Luna Flex?
Ordering Online
- How do I use my Annual Pass to book tickets online?
- Can I use my Gift Card to buy a ticket?
- Can I use my valid undated pre-purchased ticket to get into Luna Park?
- Is there a cart limit when purchasing online tickets?
Private Events
- Are staff included for group booking areas?
- Is cake included for group bookings?
- What furniture, set up, and decorations are available for group booking areas?
- Do you accept hens/bachelor bookings?